At Cedar Springs Hospital, our mission is to deliver the highest quality services to individuals and their families who are dealing with the ramifications of mental illness or substance abuse. Our formula for successful treatment includes innovative services using a level of care that is appropriate to each illness, individually tailored programs and highly qualified mental health professionals.
Cedar Springs is dedicated to providing quality, multidisciplinary behavioral health care services to children, adolescents, adults and their families. In support of our mission, we continue to develop, coordinate and implement alternative treatment modalities that meet the evolving needs of our clients, their families, the community and our referents.
We believe that all of our clients are entitled to quality healthcare services. We provide timely, professional, effective, and efficient services to all of our customers. We recognize and encourage change at all levels of the organization, compatible with our vision.
We conduct ourselves according to the highest professional standard. We strive for dignified and respectful relationships with our patients, clients, and colleagues. We provide an environment free from discrimination and prejudice.
We affirm that honesty, trust, courtesy, and ethical conduct are essential to forming fair and dependable relationships with each other and those we serve.
We will never lose sight of the fact that we provide care and comfort to people in need. Patient rights, safety, and dignity will be fully honored.
We will work together to provide ever-improving customer service. We believe that the most productive work environment is one that promotes teamwork, active collaboration, safety, and clear and open communication within and across the departments of Cedar Springs Hospital.